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Paid ads

PPC management judged on cost per customer, not per click

The underperforming ads accounts opened here have had the same three things wrong, and none of them was bid strategy. The wrong search terms, a landing page answering a different question, and a conversion counting something that was never an enquiry. The most common discovery is a conversion firing on a thank-you page view, so every bid strategy had been aimed at a number that was not a customer.

See the case studies
  • 6.74x return on ad spend Google Ads
  • 2,410 conversions at £19.21 each Google Ads

What we report on

  • Cost per qualified enquiry, not cost per lead
  • Qualified rate: how many enquiries were worth answering
  • Wasted spend, tracked as a falling number in currency
  • Impression share lost to budget and to rank, separately
  • Conversion rate by landing page and by intent group
  • Return on ad spend where ecommerce values are reliable

Certified across the platforms we buy on. 150+ businesses, 7 years.

  • Google Ads Partner
  • Google Partner certification
  • Meta Business Partner
  • TikTok Marketing Partner
  • Shopify Partner
  • SEMrush Agency Partner

Fit

Who this is for, and who it is not.

Worth reading before the rest of the page. If the right-hand column describes you, the honest answer is that this is not the service to buy.

This is for you if

  • Businesses that need enquiries this quarter rather than in six months, where the margin can carry a paid cost per customer.
  • Accounts already spending, where the spend produces volume and the volume produces very few real enquiries.
  • Companies with a clear offer and a sales process that converts, who are not getting in front of enough of the right people.

This is not for you if

  • Anyone whose margin cannot survive a paid cost per customer. That arithmetic gets run on the audit, before you spend.
  • Businesses with no way of answering the enquiries paid search produces. Buying leads nobody calls back is an expensive way to annoy people.
  • Categories the platforms prohibit outright. No campaign structure changes that, and the budget is not taken.

If you are on the right-hand side, say so in the form anyway. We will tell you what we would do in your position, which costs you nothing and costs us fifteen minutes.

Where this work has been done.

Industries with their own page, each with what goes wrong in search, paid and email for that trade.

What this actually fixes.

Conversions that were never enquiries

A conversion action firing on a page view or a button click means every automated bidding strategy in the account has been optimising toward something that is not a customer. This is the single most common finding, and it invalidates everything downstream of it.

Paying for searches you cannot serve

Broad match plus a thin negative list means budget going to jobs you do not do, areas you do not cover and people who were researching rather than buying. The search terms report answers this in twenty minutes and is rarely opened.

One landing page for every intent

Emergency and planned purchases arrive through different searches, convert through different mechanisms and are worth very different amounts. Sending both to the homepage loses both.

Optimising toward the cheapest lead

The cheapest cost per lead is usually the worst lead. Without values fed back from the CRM the account cannot tell the difference, so it buys more of the wrong thing every week.

Where the searches are

PPC here means paid search wherever the searches are: Google, and Microsoft Ads where your audience actually uses Bing, which in some B2B and older demographics is a larger share than people expect. The work is the same on both: read the search terms, fix the tracking, match the page to the search, then let the bidding learn from data that means something.

How this page differs from the other paid pages

If you only care about Google, the Google Ads page covers whether that platform suits your business and Google Ads management covers the weekly work. If the budget also needs to reach people who are not searching yet, that is media buying.

Fix what the account counts as a conversion. Everything else is downstream of that.

Exactly what gets done.

Not a list of capabilities. This is the work that happens inside the ad account every week, and the invoice and the report can both be held against it.

01

Tracking rebuilt before anything is optimised

Conversion actions rebuilt to fire on real enquiries, offline conversions imported from the CRM where you have one, and values attached so the account can tell a good lead from a cheap one. This is week one, every time.

02

Search term and negative keyword work

A full read of the last 90 days of search terms, the wasted spend added up in currency rather than percentage, and a negative structure that stops it. Then repeated monthly, because it does not stay fixed.

03

Account restructure

Campaigns split by intent and by margin rather than by whatever the account grew into. Emergency separated from planned, high-value separated from filler, geography separated where the economics differ.

04

Landing pages that match the search

Built and tested as part of the engagement rather than sold as a separate project. A page that answers the query it was clicked from is the cheapest conversion rate improvement available.

05

Creative and assets

Ad copy tested against the objection rather than the keyword, plus the full asset set, which is free inventory most accounts leave half configured.

06

Budget pacing and seasonality

Spend shifted into the weeks demand actually exists instead of held flat across the year, which systematically underspends the peak and overspends the trough.

How long it takes

What happens, and when.

Nobody can tell you in advance what your account will do. What can be said in advance is what will have happened by when.

  1. 01
    Week 1

    Audit and tracking

    Account audit, wasted spend quantified, conversion actions rebuilt. You get the audit document whether you continue or not.

  2. 02
    Weeks 2 to 4

    Restructure

    Campaigns rebuilt around intent and margin, negatives applied, landing pages assigned. Cost per enquiry usually moves inside the first month because the change takes effect immediately.

  3. 03
    Month 2

    Landing pages and creative

    Pages built for the highest-value intents, ad copy tested against objections. This is where conversion rate moves rather than cost per click.

  4. 04
    Month 3 onward

    Feed the machine

    Offline conversions flowing back from the CRM, values attached, bidding given something real to optimise toward. Then weekly search term work and monthly structural review.

Outcomes, not activities.

Impressions and clicks are what the platform sells. These are the things that should be different in the business afterwards, each one measurable in the account or the CRM.

  • A cost per qualified enquiry you can compare against every other channel, rather than a cost per click nobody can act on.
  • Budget moved off searches you cannot serve and onto the ones with a buyer behind them.
  • Conversion data the bidding can be trusted with, which is what makes automated strategies work rather than drift.
  • Landing pages that answer the search that produced the click, which usually moves conversion rate more than any bid change.

Three things you can hold us to.

Per qualified lead, not a percentage of spend

A percentage fee pays the agency more when you spend more, which is exactly the wrong incentive when the correct advice is often to spend less on a campaign that is not working.

Tracking before tactics

No account gets optimised here while its conversion data is wrong, because that only makes it wrong faster. If that means a first month with no visible optimisation work, that is what the first month is.

You own the account

Your ad account stays yours, spend is billed to your card rather than through an agency, and you keep the history if you leave.

What drives the number.

A price per qualified lead, agreed in writing against your criteria before launch, with no monthly retainer and no percentage of spend. The audit says how much rebuilding the account needs and what a lead is worth in your category, which is what sets the price.

Included

  • Tracking rebuild and CRM conversion import
  • Account restructure and ongoing search term work
  • Ad copy, assets and creative testing
  • Landing pages for the priority intents
  • Monthly reporting and a review call with the founder

Not included

  • Media budget, which is paid to the platform on your own account
  • Leads that miss the criteria you agreed, which are not billed
  • Percentage-of-spend billing, which is not offered here
See how pricing works

What happens if it underperforms

A lead that misses the agreed criteria is not billed, and if the month falls short of the agreed volume the following month is free. Paid search is also the one channel where a bad month is visible within days rather than months, so you get told to stop before a budget runs into a market that is not there.

Numbers from live accounts.

Google Ads

6.74x

return on ad spend

£31.4K conversion value from £4.66K spend, at £15.87 per conversion.

Google Ads

2,410

conversions at £19.21 each

£46.3K spend at a £0.57 average cost per click.

Google Ads

188K

clicks from 14.4M impressions

£59.7K spend at £16.11 per conversion.

Real accounts, anonymised by client agreement. Currency as recorded in the account. Movement varies by market, budget and starting position.

Proof

Accounts where this work was done.

Every figure below is legible in the screenshot beside it, and every card says what the numbers do not establish.

Google Ads showing 6.74 conversion value per cost and £31.4K conversion value

Google Ads, retailMedia buying

6.74xreturn on ad spend

  • £31.4Kconversion value
  • £4.66Kspend behind it
  • £15.87cost per conversion
Read from
The Google Ads account itself
Period
7 to 14 February 2024, an eight-day window
Read the full story

A 50% increase in 90 days, or a refund plus $1,000.

A 50% increase in organic traffic, keyword rankings or direct enquiries within 90 days of the engagement starting.

  • The baseline is measured in your own Google Search Console and GA4 in week one, and you get a copy of it before any work starts.
  • The 90 days run from the day access is granted, not the day the contract is signed.
  • Recommended changes are implemented, or we are given the access to implement them ourselves.

On camera

Four clients on camera, in their own words.

Four clients, four industries, one thing in common: the number moved and they said so on camera.

  • Still from the video testimonial by Ahmed

    It is the best long-term investment we have made in the company, full stop.

    Ahmed · Business owner · SEO

  • Still from the video testimonial by Sandra

    The cost per lead from organic is a fraction of what we pay on ads, and that math gets better every month.

    Sandra · Founder · SEO

  • Still from the video testimonial by Aaliyah

    People can book a table without calling during the dinner rush. My host actually thanked me.

    Aaliyah · Restaurant owner · Website

  • Still from the video testimonial by David

    These tech geeks know the Facebook analytics and the data and the pixels and all that stuff that makes a musician’s head explode.

    David · The Wankers · Social ads

Reviews

What clients say, in their own words.

5.0 out of 5 from 2 published reviews

Lisa Founder, Run Wrake

Mavix ran our Google Ads and looked after the tracking behind them. Before, we were paying for clicks we could not trace to an order. They rebuilt the conversion tracking first, then moved the budget onto the searches that were actually buying, and the cost per order came down and stayed down. Straightforward people to work with, and the monthly report opens with the number I care about.

Judy Director, Brother Filtration

Thank you so much for your support over the past year. We got great results from your professional SEO work. Please keep good results continuing in 2026, and we wish we can get more good results from the US market this year.

Questions

Questions people actually ask.

01 How is PPC different from Google Ads management?
It is the same discipline described by the term people search for. PPC covers paid search across Google and Microsoft, and where it makes sense the paid social platforms too. If you only want Google, the Google Ads page covers the same work in that platform specifically.
02 How much should I spend on PPC?
Enough that the account gets the conversion data it needs to learn from, which in most categories means a floor rather than a target. That floor gets worked out for your cost per click and your conversion rate on the audit, and if it is more than you want to spend, that gets said too.
03 Do you charge a percentage of ad spend?
No. It pays the agency more when you spend more, which is the wrong incentive at exactly the moments when the right advice is to cut a campaign. Management here is priced per qualified lead.
04 How quickly will I see a change?
A rebuilt account usually shows a different cost per enquiry inside the first month, because structural changes take effect immediately rather than compounding. Landing page work takes a little longer because it needs traffic to judge.
05 Can you fix a PPC account somebody else built?
Usually, and it is most of the work here. The audit says whether it is worth restructuring in place or rebuilding, and the honest answer is sometimes the second one.

What this is usually run alongside, and why.

Work it out yourself

Model the numbers before you talk to anyone.

  • Google Ads ROI calculator Cost per lead, cost per customer and break-even return on ad spend worked out from your real gross margin, so the answer is profit rather than the revenue figure the ads dashboard reports.
  • Lead generation calculator Works backwards from the customers you want, through close rate and qualification rate, to the traffic and spend it takes. Shows the most you can pay per lead before a customer costs more than they are worth.

Do it yourself first

The same work, written out step by step.

Run the checks

The checklist we work through on these accounts.

Take the file

The templates we use on these accounts.

In your industry

How this works in a specific market.

Free review

Send the address. We will tell you what it is costing you.

  • Search. What you rank for now, and the searches you should be winning.
  • Paid. What the spend is buying, and the campaigns quietly eating it.
  • Email. Whether the list is mailed at all, and what the missing flows are worth.
  • Tracking. Whether it measures anything real, or counts page views as sales.

A 50% increase in 90 days, or you get a refund plus $1,000. Yours to keep whether you hire us or not.

Get your free review

A minute to fill in. A written answer from a person, not a sequence.

Free, and yours whether you hire us or not.

Free review

A written plan for more enquiries from your site.

  • What you rank for, and what you should.
  • What the ad spend is buying, and what a lead really costs.
  • Which follow-up emails your list is missing.
  • Whether your tracking counts anything real.

Read by a person, written for your business, back within one working day. Yours to keep whether you hire us or not.

150+ businesses since 2019. No sequence, nobody chases you.

Free, and yours whether you hire us or not.

Book a call

Pick a time that suits you.

Fifteen minutes with the founder, who will have read your site before you speak.