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Retail and consumer

Automotive marketing that fills the workshop and the forecourt

A driver with a warning light searches once and calls the first garage that answers. A buyer looking at a car spends weeks on it. Garages and dealers run both businesses at once, and most of their marketing treats them the same, which is why the workshop is booked by luck and the forecourt is advertised long after the car has gone.

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A mechanic in overalls reaching into the engine bay of a car
Photograph by Sergey Meshkov on Pexels

Certified across the platforms we buy on. 150+ businesses, 7 years.

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Marketing does not behave the same way here.

Automotive splits into service and sales, and they behave differently in every way that matters. Service and repair is urgent, local and won by phone: the driver searches for the fault or the job, calls, and books with whoever can see the car soonest.

Sales is researched, compared and slow, and the car itself is the product, so a campaign that keeps running after the car has sold is spending money on nothing.

Both depend on proximity and reviews, both convert by phone as often as by form, and both have a repeat side that almost nobody markets: the service reminder, the tyre season, the next car.

The work is to build pages by job and by stock, track calls and bookings so the report says which page produced which booking, and bring drivers back on a schedule.

How your customers actually search.

By fault or job, urgently

Brakes, clutch, a warning light, an inspection due. Searched on a phone, converted by the first answered call, and won on availability.

By car, over weeks

A make and model, used cars near me, finance. Researched across dealers and marketplaces, with photographs and price doing the work.

By trust and proximity

Reviews, approved status, distance. Checked before either a booking or a visit, usually across several garages or dealers.

How an enquiry becomes a customer.

Different intents take different routes. Serving all of them with one page is the most common structural mistake in this industry.

  • Service: search, call, a booking for the soonest slot, a visit, a reminder six months later.
  • Sales: stock searched, a page viewed several times, an enquiry or a visit, a test drive, a purchase.
  • Repeat: a reminder, a booking, a customer who comes back for the next car.

Search

What goes wrong in search

SEO in detail
  • One services page for every job, so the garage ranks for none of the faults drivers search for.
  • Stock pages that disappear when the car sells, taking their rankings with them.
  • Calls untracked, so the report cannot say which page or campaign filled the diary.
  • Seasonal work such as tyres and air conditioning not marketed until the season is over.

Paid

Where paid search wins here

Google Ads in detail
  • Service campaigns by job, search ads with a call button where the booking happens by phone, running when the desk is staffed.
  • Stock campaigns fed from the inventory, so an ad stops the day the car sells.
  • Negatives against jobs, parts, manuals, DIY and insurance, which drain automotive budgets.
  • Seasonal campaigns that start before the tyre and air conditioning seasons rather than during them.

Email

What email is for in this industry

Email automation in detail
  • Service and inspection reminders on a schedule, which fill the workshop at almost no cost.
  • Follow-up to past buyers when their car reaches the age at which people change it.

What the report should lead with.

  • Workshop bookings by job and by source
  • Cost per booking and cost per sale, kept separate
  • Missed call rate during opening hours
  • Stock enquiries per vehicle, and days from listing to sale
  • Repeat bookings from reminders

On camera

Four clients on camera, in their own words.

Four clients, four industries, one thing in common: the number moved and they said so on camera.

  • Still from the video testimonial by Ahmed

    It is the best long-term investment we have made in the company, full stop.

    Ahmed · Business owner · SEO

  • Still from the video testimonial by Sandra

    The cost per lead from organic is a fraction of what we pay on ads, and that math gets better every month.

    Sandra · Founder · SEO

  • Still from the video testimonial by Aaliyah

    People can book a table without calling during the dinner rush. My host actually thanked me.

    Aaliyah · Restaurant owner · Website

  • Still from the video testimonial by David

    These tech geeks know the Facebook analytics and the data and the pixels and all that stuff that makes a musician’s head explode.

    David · The Wankers · Social ads

Read next, if you run a business like this.

Questions

Questions from this industry.

01 Why does the garage rank for nothing except its own name?
Because the site has one page called services. Drivers search for the fault or the job, and a page for brake repair will beat a page for car servicing every time somebody searches for brakes. One page per job, written properly, changes the whole account.
02 Should a dealer advertise individual cars?
Yes, with the ads fed from the stock system so they stop when the car sells. A campaign that keeps advertising a sold car pays for clicks that can only disappoint, and most dealer accounts are doing exactly that.
03 What is the cheapest booking a garage can get?
The reminder. A customer whose service is due, emailed or texted on a schedule, books at almost no cost and comes back for years. It is worth more than any new-customer campaign and most garages never send it.

Free review

Send the address. We will tell you what it is costing you.

  • Search. What you rank for now, and the searches you should be winning.
  • Paid. What the spend is buying, and the campaigns quietly eating it.
  • Email. Whether the list is mailed at all, and what the missing flows are worth.
  • Tracking. Whether it measures anything real, or counts page views as sales.

A 50% increase in 90 days, or you get a refund plus $1,000. Yours to keep whether you hire us or not.

Send the site. We will say what we would fix first.

A minute to fill in. A written answer from a person, not a sequence.

Free, and yours whether you hire us or not.

Free review

A written plan for more enquiries from your site.

  • What you rank for, and what you should.
  • What the ad spend is buying, and what a lead really costs.
  • Which follow-up emails your list is missing.
  • Whether your tracking counts anything real.

Read by a person, written for your business, back within one working day. Yours to keep whether you hire us or not.

150+ businesses since 2019. No sequence, nobody chases you.

Free, and yours whether you hire us or not.

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