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Healthcare

Healthcare marketing that stays inside the rules and counts patients

A patient searching for a treatment is comparing clinics on trust, availability and price before they book, and the advertising platforms restrict what a clinic can say and track while they do it. Healthcare marketing is decided by getting both right: the page that earns the booking, and the setup that does not put the practice at risk.

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Photograph by Ivan Babydov on Pexels

Certified across the platforms we buy on. 150+ businesses, 7 years.

  • Google Ads Partner
  • Google Partner certification
  • Meta Business Partner
  • TikTok Marketing Partner
  • Shopify Partner
  • SEMrush Agency Partner

Marketing does not behave the same way here.

Healthcare marketing carries constraints that most industries never meet. The advertising platforms restrict personalised health targeting, certain claims and certain categories, and a standard tracking pixel on a booking page can transmit information about a person's health to a third party, which is a compliance event before it is a measurement problem.

On top of that, patients search by condition and by treatment rather than by clinic, they compare on availability, price and reviews, and they book by phone as often as by form.

The work has to be built condition by condition and treatment by treatment, inside the rules, with tracking designed to count bookings without capturing what the booking was for, and reported in new patients rather than in clicks.

How your customers actually search.

By condition or symptom

A named condition, a symptom, a treatment name. The largest volume, informational at first, and won by the clinic whose page answers the question properly.

By treatment and price

Treatment cost, treatment near me, private consultation. Commercial searches by a patient who has decided what they need and is choosing where.

By trust and availability

Reviews, practitioner qualifications, how soon an appointment is possible. Checked before booking, often across several clinics.

How an enquiry becomes a customer.

Different intents take different routes. Serving all of them with one page is the most common structural mistake in this industry.

  • Condition pages read, a treatment page visited, a call or a booking request, an appointment.
  • Price and availability compared across clinics, then a booking with the one that answers fastest.
  • A first consultation, a treatment plan, and follow-up appointments that are worth more than the first.

Search

What goes wrong in search

SEO in detail
  • No condition or treatment pages, so the practice cannot rank for anything a patient types.
  • Practitioner qualifications and experience missing from the site, which is the trust signal a patient looks for.
  • Booking only by phone, with calls untracked, so nobody knows which page produced which patient.
  • Tracking that sends health-related page views to advertising platforms, a compliance risk the practice does not know it carries.

Paid

Where paid search wins here

Google Ads in detail
  • A campaign per treatment, inside the platform rules, landing on a page for that treatment.
  • Call tracking and booking tracking set up so a patient can be counted without the reason being recorded.
  • Negatives against jobs, training, free clinics and public health searches, which absorb healthcare budgets.
  • Remarketing built the way the rules allow, rather than the way most agencies run it.

Email

What email is for in this industry

Email automation in detail
  • Appointment reminders and recalls, which reduce missed appointments and fill the diary at no cost.
  • Follow-up after a first consultation, since the treatment plan is worth far more than the first visit.

What the report should lead with.

  • New patients by treatment and by source
  • Cost per new patient, not cost per click
  • Booking rate from condition and treatment pages
  • Missed call rate during opening hours
  • Repeat appointments and treatment plan completion

Proof

The closest accounts we have published.

Two healthcare providers: an orthopaedic clinic group, not named, and a pediatric therapy practice.

Search Console comparing the last 28 days with the previous 28: clicks 4.56K against 3.9K, impressions 66.3K against 52.5K, click-through rate 6.9% against 7.4%, position 7.2 against 7.3

Orthopaedic clinic group, SEOSEO

+17%organic clicks in 28 days

  • 4.56Kclicks, from 3.9K
  • 66.3Kimpressions, from 52.5K
  • 7.2average position, from 7.3
Read from
The client's own Search Console
Period
The last 28 days against the 28 days before
Read the full story
Search Console showing 1.72K total clicks, 99.6K total impressions, 1.7% average click-through rate and an average position of 12.5

My Favorite TherapistsSEO

99.6Ksearch impressions

  • 1.72Kclicks
  • 99.6Kimpressions
  • 12.5average position
Read from
The client's own Search Console
Period
The deck reports the campaign period as three months of publishing with backlink work running alongside it
Read the full story

On camera

Four clients on camera, in their own words.

Four clients, four industries, one thing in common: the number moved and they said so on camera.

  • Still from the video testimonial by Ahmed

    It is the best long-term investment we have made in the company, full stop.

    Ahmed · Business owner · SEO

  • Still from the video testimonial by Sandra

    The cost per lead from organic is a fraction of what we pay on ads, and that math gets better every month.

    Sandra · Founder · SEO

  • Still from the video testimonial by Aaliyah

    People can book a table without calling during the dinner rush. My host actually thanked me.

    Aaliyah · Restaurant owner · Website

  • Still from the video testimonial by David

    These tech geeks know the Facebook analytics and the data and the pixels and all that stuff that makes a musician’s head explode.

    David · The Wankers · Social ads

Read next, if you run a business like this.

Questions

Questions from this industry.

01 Can a clinic run Google and Meta ads?
Yes, inside the rules. Certain categories need certification, certain claims are prohibited, and personalised health targeting is restricted. A campaign built by somebody who has read the current policy runs. A campaign built by somebody who assumed gets the account suspended.
02 Is our website tracking a compliance risk?
It can be. A standard pixel on a page about a condition or on a booking confirmation can transmit health-related information to a third party. The tracking should count a booking without recording what it was for, and that is a first-week fix on every healthcare account.
03 What should a clinic put on its website?
A page per condition and per treatment, the practitioners with their qualifications, prices or price brackets, availability, reviews, and a way to book that works on a phone. That is what a patient compares, and a clinic missing any of it is not shortlisted.

Free review

Send the address. We will tell you what it is costing you.

  • Search. What you rank for now, and the searches you should be winning.
  • Paid. What the spend is buying, and the campaigns quietly eating it.
  • Email. Whether the list is mailed at all, and what the missing flows are worth.
  • Tracking. Whether it measures anything real, or counts page views as sales.

A 50% increase in 90 days, or you get a refund plus $1,000. Yours to keep whether you hire us or not.

Send the site. We will say what we would fix first.

A minute to fill in. A written answer from a person, not a sequence.

Free, and yours whether you hire us or not.

Free review

A written plan for more enquiries from your site.

  • What you rank for, and what you should.
  • What the ad spend is buying, and what a lead really costs.
  • Which follow-up emails your list is missing.
  • Whether your tracking counts anything real.

Read by a person, written for your business, back within one working day. Yours to keep whether you hire us or not.

150+ businesses since 2019. No sequence, nobody chases you.

Free, and yours whether you hire us or not.

Book a call

Pick a time that suits you.

Fifteen minutes with the founder, who will have read your site before you speak.